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PRODUCT SUPPORT/FAQS AND DOWNLOADS

FIRST CLASS SIMS |  PRODUCT SUPPORT/FAQS AND DOWNLOADS

HOW TO USE TECHNICAL SUPPORT

This section is not only for if you get into technical trouble but offers documents and upgrades to some titles to further enhance your enjoyment of the product.

If you need technical support may we suggest that you make the following checks first:

Followed the install Guide completely
Read the ReadMe file completely
Have checked the website for any updates
Have downloaded and installed any updates

PLEASE CLICK THE TITLE ON THE TOP OF THIS PAGE TO FIND OUR TECHNICAL HELP FORM.
WE REQUIRE YOU TO COMPLETE THIS AND EMAIL IT TO US BEFORE WE CAN HELP.

General

Get help with Flight Simulator and Train Simulator software issues as well as Flight Sim and Train Sim Hardware problems. This section includes Flight Sim and Train Sim software showing an "invalid date" message, Flight Sims and Train Sims that are returning messages such as "Can't use Java" and flight simulator software or train simulator software that may be running slowly or suffering from "Jerky frames"

Flight Sim

Get help with Flight Simulator software issues as well as Flight Sim Hardware problems. This section includes Flight Sim software problems with Multi Engined Aircraft sim, CRJ-Wilko Flight Sim, European Enhanced Terrain Flight simulator software, Boeing 737NG sim, issues with Commuter Xpress FS2002 and Commuter Xpress FS2004 Patches and the National Parks Flight Sims

Train Sim

Get help with Train Simulator software issues as well as Train Sim Hardware problems. This section includes Train Sim software problems with Great British Diesels sim, London and the South East Train Sim, London to Brighton train simulator software Nene Valley Railway sim, issues with Pro Train Karwendelbahn simulator, the Engine Shed Sim and the Raildriver's Cab Controller

Excalibur Publishing

This section deals with set up and loading problems with Fritz Chess 8 and The Punic Wars

FIRST CLASS SIMS |  PRODUCT SUPPORT/FAQS AND DOWNLOADS